EFFECTIVE GLOBAL SPECIALIST RECRUITMENT – WHEN YOU REALLY NEED IT!
When people are displaced, specialists are needed on short notice. With good planning and Webcruiter’s recruitment solution, Recruitment Manager Marita Skjæveland of the Norwegian Refugee Council delivers the right expertise worldwide.
The Norwegian Refugee Council (NRC) specialises in assisting people who are displaced within or outside their own country. With around 4,000 employees in over 20 countries, effective administration is a must.
Recruitment Manager Marita Skjæveland and her six colleagues recruit personnel both for the head office and for international positions.
“The NRC operates with contracts with a duration of 1–2 years for international positions, and all positions are publicly advertised. In the past 12 months, NRC has published 680 job adverts, received 40,400 applications in 15 countries and employed 690 people,” says Skjæveland.
– FAST, PERSONALISED AND PROFESSIONAL
“The biggest challenge we have is to recruit specialists – globally – with short deadlines,” says Skjæveland.
“This is where Webcruiter really shines.”
“The ability to filter and browse CVs with structured data and in the same format streamlines the process of weeding out candidates who do not meet our requirements, and it is quick and easy to compare candidates. Much of our work involves cooperation across national borders, many people are involved, interviews and references need to be summarised – Webcruiter effectively and efficiently supports this process.”
ENSURES SOLID DECISION-MAKING CRITERIA
NRC has used Webcruiter’s recruitment solution for more than 5 years.
“We find that the solution itself helps to pre-qualify applicants. Previously, we could receive thousands of applications for a position, now we have the opportunity to qualify applicants early in the process through screening questions and requirements for structured CV data. We have requirements for language and certain computer skills that we need in our organisation and Webcruiter works very well in this context.”
Not least, the solution ensures accountability.
“Since all processes are documented, and HR is involved in all processes, we avoid recruitments based on the wrong criteria.”
“We can ensure that we recruit personnel on the basis of competence and not by favouring family or friends, for example. This ensures that the processes are fair and the organisation will have the best possible expertise available at all times.”
A SOLUTION THAT SAFEGUARDS THE INTERESTS OF APPLICANTS
The NRC operates with contracts of up to two years. This encourages internal mobility, but also sets requirements for the solution, which must support all the processes surrounding internal mobility.
“The solution safeguards the confidentiality of internal positions with access control at the process level. It is very important to safeguard the interests of internal applicants.”
“We also have a special rejection routine for internal applicants – we have requirements for personal follow-up of applicants,” says Skjæveland.
“That may be one of the most important things. With Webcruiter, we can respond to all applicants and ensure that we are perceived as professional.”